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Your #1 Source for Digital Game Codes & CD Keys

Customer Service

  • Shipping & Delivery

    All the products on Instacodez.com are digital. This means that delivery of each purchase is carried out by email, where you receive the necessary serial numbers, CD keys and codes to use your purchases.

    This allows us to deliver worldwide so it doesn't matter which country you're making a purchase from. We can deliver your purchases wherever you are!

  • Privacy & Security

    During the checkout process on Instacodez.com, you will see a padlock icon on the address bar of your browser, as well as the web address starting with 'https'. This means that all information entered is secure and protected by a 256-bit Secure Socket Layer (SSL). All credit card details and digital wallet passwords are handled by the issuers of each service and information is securely transmitted over their secure servers. This way if there is any security breach where you are affected, these third parties such as PayPal and Skrill take responsibility. If you have any questions regarding your security please do not hesitate to contact us using the link provided in the footer.

  • Returns & Replacements

    All sales are final. Due to the nature of the products being sold, we cannot accept returns for products already purchased and delivered to customers. Once a CD key, serial number or subscription code is sent to you or any other customer, we cannot exchange it for another unless there has been a mistake from our side and the product is not working. In that case, we will refund the customer or replace the product. To contact us for any problems with orders, use the contact form in the footer of the page making sure the following conditions are met:

    • The purchase has been made within the last 24 hours
    • You or any other customer has not used the cd key or redeemed the code
    • You are able to state the order number of your purchase
  • Ordering

    Ordering a product on our website is easy. All you have to do is add as many items as you like to your shopping cart and checkout either as a guest or registering on Instacodez.com. You will be guided through the necessary steps to complete your purchase. Once you have paid for your purchase using one of the payment methods provided, you will receive a confirmation email which you should keep with you for your records. You will then receive another automated email with the keys, serial numbers and codes of your order so you can redeem them on the necessary platforms.

  • Payment, Pricing & Promotions

    In order to receive your purchase, Instacodez.com must receive complete payment for it so the order can be delivered to you by email. Prices on the website are valid unless there has been an error from our side. In cases where the price on our website is incorrect, or marked 0 (zero), Instacodez.com reserves the right to cancel the order and reimburse the customer for the amount paid. Promotions cannot be used together unless stated by Instacodez.com. If a product which belongs to a promotion is delivered to you or any other customer by mistake, Instacodez.com reserves the right to cancel the order and stop any deliveries related to the mistaken delivery.

  • Viewing Orders

    The viewing orders feature is available only to registered customers from their account section. If you wish to view a specific order you made, or want to know the status of your order, please contact us using the contact form from the link at the footer of the page. Remember to state your order number so we can locate it for you.

  • Updating Account Information

    In order to update your account information you must first login to Instacodez.com. From the main page you can edit your information by clicking the 'My Account' text link at the top of the page.